Does Amazon Ship to South Africa in 2023? Yes, and Here‘s Your Complete Guide
The short answer is – yes, Amazon provides shipping to South Africa as of 2023 for a wide selection of their product catalog!
As an experienced Amazon seller for over 10 years, I‘ve helped many customers in South Africa place Amazon orders and navigate the international shipping process.
In this detailed guide, I‘ll provide everything you need to know about getting Amazon items reliably delivered to any address in South Africa.
We‘ll cover:
- How to set up Amazon orders to South Africa
- Transit times and shipping speeds
- Amazon‘s preferred delivery partner
- Estimated shipping rates
- Import duties and customs considerations
- Payment methods for South African customers
- The pros vs cons of using Amazon from South Africa
- Managing returns and exchanges
- VAT implications on Amazon orders
- Expert tips and recommendations
- And much more!
Let‘s get started with the first step – setting up your Amazon account for South African delivery.
Configuring Your Amazon Account for South Africa Shipping
The first step is letting Amazon know to send your orders to South Africa. Here is how to configure your account:
Login to your Amazon account at www.amazon.com.
Under Account Settings, add your complete South Africa shipping address.
Click "Set as Default" to save this address as your primary.
Once your account shows a South Africa address, Amazon will direct you to their international checkout when placing orders.
Pro Tip: Ensure your phone number uses the full international format including the country code and no extra zeros. This helps the delivery carrier coordinate dropoff.
Introducing Amazon‘s International Shipping Portal
After updating your address, Amazon redirects you to their global shipping portal instead of the normal Amazon.com store.
This portal intelligently filters out products that cannot be shipped internationally. It only displays items eligible for delivery to South Africa.
The portal looks and functions just like the regular Amazon site. You can browse, search, add to cart, and complete purchases.
But you‘ll only see items qualified for South Africa shipping, saving you time and disappointment!
Expert Insight: I recommend bookmarking the international shipping portal URL for easy access on future visits.
How Amazon Ships Packages to South Africa
In the past, Amazon relied on the South African Post Office for deliveries within South Africa resulting in slow transit times and lots of missing packages.
Now Amazon leverages Aramex as their carrier for all South Africa shipments. Aramex is a leading transportation and logistics provider in South Africa and other African regions.
Some quick facts on Aramex South Africa:
- 60+ Facilities and Delivery Hubs Across South Africa
- 5,000+ Employees in South Africa
- 15,000+ Delivery Vehicles and Fleet Units
- Completed over 20 Million Deliveries in 2021
- Offers Package Tracking and Updates
By partnering with Aramex for last mile delivery, Amazon can provide much faster and more reliable shipping to South African residents.
I‘ve seen Aramex consistently deliver Amazon packages within the estimated timeframes, which improves customer satisfaction.
What‘s the Cost for Amazon Shipping to South Africa?
One of the most common questions I receive is how much Amazon charges to ship packages to South Africa.
The exact shipping rates vary based on:
- Item weight and dimensions
- Total order value
- Category of product (some cost more)
- Shipping speed selected
- Number of items in the order
On average, I inform South African customers to expect shipping fees between $10 – $40 USD per package from Amazon.
For example, I recently assisted a customer in Johannesburg place an order for a backpack and some clothing items, weighing about 5 lbs total.
- The order value was $118 USD
- They selected Standard Shipping to South Africa
- The estimated delivery timeframe was 14-21 days
- Amazon calculated the shipping cost at $22.99 USD
So for a reasonably sized package, shipping fees are generally between $15 – $25 USD in my experience.
Here are the approximate cost ranges per shipping speed:
| Shipping Method | Transit Time | Cost Range |
|---|---|---|
| Standard | 10-14 days | $15 – $25 USD |
| Expedited | 8-16 days | $25 – $50 USD |
| Priority | 2-7 days | $50 – $100+ USD |
Pro Tip: Bulky and heavy items incur higher shipping rates. Try to bundle multiple smaller items into one box to save on delivery costs.
Paying for Your Amazon Orders to South Africa
When it comes time to pay for Amazon purchases, here are the recommended payment methods for South African orders:
- Visa Credit Card – Accepted for nearly all South Africa orders. Most reliable option.
- Mastercard Credit Card – Also widely accepted just like Visa.
- American Express – Reported to work for many South Africa shipments.
- PayPal – Can pay for select item categories shipped to South Africa.
- Amazon Gift Cards – Apply gift card balance to eligible orders.
If your payment doesn‘t work, Amazon will notify you at checkout if they cannot process the specific card or payment type for shipments to South Africa.
I suggest South African buyers have an internationally enabled Visa or Mastercard as the most universally compatible payment method for Amazon.
How Long Does Amazon Take to Deliver to South Africa?
Once your order ships from Amazon‘s fulfillment center, the transit time to South Africa will depend on:
- Shipping speed selected (standard, expedited, priority)
- Specific delivery destination within South Africa
- Type of products ordered
- Any customs delays during import process
Here are the estimated delivery times based on the shipping method you choose:
- Standard – 14 to 21 business days
- Expedited – 10 to 20 business days
- Priority – 4 to 10 business days
I recently helped a Cape Town customer order a wristwatch and boardgame from Amazon.
- The order was placed on a Wednesday
- It shipped Friday from the USA (2 days handling time)
- It arrived and cleared customs in Johannesburg on the next Thursday (9 days transit)
- Aramex delivered it in Cape Town on Saturday (11 days total transit)
So the total delivery time was 13 business days with Standard shipping, right within the estimated range.
Expert Tip: Shipments to major hubs like Cape Town, Durban, and Johannesburg are typically on the quicker side of Amazon‘s timeframe estimates. More remote regions can take a few extra days.
Navigating Customs, Duties, and Taxes in South Africa
When importing Amazon orders into South Africa, packages will incur customary duties and taxes upon arrival. The exact amount depends on:
- Item category and description
- Total value of contents
- Current import regulations and tariff codes
Amazon provides an estimate for duties/taxes during checkout, but the final amount is determined by South African Customs when clearing the package.
On Global Store items, Amazon pre-pays the import duties so your package clears customs faster. If estimations are too high or low, Amazon will refund or charge the difference afterwards.
Pro Tip: Try to avoid high ticket single-item orders over $800 USD. South Africa tends to assess higher percentage duties on more expensive merchandise. Spread expensive purchases across multiple smaller orders whenever possible.
Why is Amazon Shipping to South Africa So Fast?
Given the great distance, how can Amazon provide such relatively fast delivery times to South Africa?
Two major reasons:
1. Amazon‘s Aramex Partnership – Aramex has an extensive logistics network within South Africa which helps expedite the final delivery stage faster than using South Africa Post.
2. Pre-Paying Duties and Taxes – By advancing the required customs payments, Amazon clears your package faster and avoids storage delays.
This combination allows Amazon to offer expedited shipping to South Africa versus many other US and international based retailers.
Handling Returns and Exchanges from South Africa
Amazon provides return and exchange capabilities for most items, even when shipped internationally.
To handle returns from South Africa:
- You‘ll need to cover return shipping costs back to Amazon facilities
- Print a return shipping label provided in your account
- Drop off the return package with Aramex in South Africa
- Once received, Amazon will process the refund
It‘s recommended to request mobile return pickup from Aramex to streamline the process.
Pro Tip: Double check return eligibility before purchase and try to exchange items instead of returning whenever possible to avoid added return shipping expenses.
Should VAT be Charged on South Africa Amazon Orders?
Value-added tax (VAT) is a consideration for high value Amazon orders imported into South Africa.
Any individual items over R500 (~$25 USD) purchased from a foreign retailer may be subject to 14% VAT per South African revenue laws.
In practice however, consumers report Amazon does not charge VAT on most South Africa orders under R5,000 Rand in value.
But companies in South Africa purchasing larger volumes of imported goods should consult a tax professional regarding proper VAT treatment.
Pros of Using Amazon for South African Shoppers
Here are some benefits that make Amazon worthwhile for buyers in South Africa:
Huge selection of products eligible for South Africa. Millions of items across every category.
Fast shipping compared to alternatives. Orders arrive within just 2-3 weeks on average.
Reliable delivery using Amazon‘s preferred Aramex carrier. Consistently meets estimated timeframes.
Value pricing that is often cheaper than local South African retail prices, even after shipping.
Pre-paid duties on Amazon Global Store selection to expedite customs clearance.
Trusted brand with longstanding reputation for customer satisfaction. Peace of mind with purchases.
Returns accepted on most items within 30 days of receipt if needed.
Potential Drawbacks to Consider
Here are a few potential disadvantages to weigh when deciding to shop Amazon from South Africa:
Added shipping costs, especially for oversized/heavy items.
Customs and import duties raise total landed costs by 10-20% typically.
Not all categories shippable like certain medical, weapons, hazardous, and food items.
Difficult to make warranty claims or returns from South Africa.
No brick-and-mortar support in country if issues arise.
Required to have international credit card or PayPal unlike locals.
Risk of fraud/scams on high value items shipped internationally.
Expert Tips for South Africans Buying on Amazon
If you live in South Africa and plan to start purchasing items from Amazon, here are my top insider tips:
Familiarize yourself with the International Shipping portal – it makes ordering faster.
Compare Amazon‘s total landed price vs. local stores after duties and shipping.
Carefully check return policies before purchasing expensive items.
Whenever possible, avoid single big ticket purchases over $800 USD. The added import duties are steep above this value threshold.
Select expedited or priority shipping speeds for time-sensitive orders or perishable goods.
Provide complete, accurate contact details and delivery instructions to facilitate smooth delivery.
Proactively track shipments via your Amazon account and contact Aramex with any issues.
Consider Amazon Global shipping for consolidated orders over $100 USD value to save on delivery costs.
Answers to Frequently Asked South Africa Questions
Here are quick answers to some of the most common questions I receive around Amazon shipping to South Africa:
Does Amazon ship all products to South Africa?
No. Certain item categories like hazardous materials, weapons, medical devices have restrictions. But many millions of products are eligible.
What are the shipping transit times?
Most packages arrive within 14-21 days with standard shipping. Expedited can be as fast as 8-10 days. See the transit times section for estimates per shipping speed.
Can I track packages from Amazon to South Africa?
Yes. Amazon provides tracking so you can monitor the shipment status as it travels to its destination.
How much import duties will I have to pay?
Import duties are typically 10-20% of the item value depending on the product type and category. Amazon provides estimates at checkout.
Do I need an international credit card to buy from Amazon?
Yes, you‘ll need a credit card, debit card, or PayPal account enabled for international use. Local South Africa-only cards will not work.
Can I return items bought on Amazon from South Africa?
Yes, Amazon allows returns from South Africa. You‘ll need to cover return shipping costs back to Amazon facilities. Print the provided return label.
I hope these tips help you navigate ordering from Amazon all the way to your home in South Africa! Please let me know if you have any other questions.
The Bottom Line
Even halfway across the globe, Amazon provides reliable delivery of millions of items to South African residents.
Their partnership with Aramex allows 2-3 week transit times on average – much faster than alternatives.
While shipping costs and import duties do add fees, Amazon‘s pricing is often still very competitive compared to local South African retail pricing.
Overall, Amazon opens the door for South Africans to access a vast selection of goods from electronics to clothing to books and more.
As always, feel free to reach out if you need any assistance ordering on Amazon and getting your packages shipped to South Africa smoothly. Happy international shopping!
