All orders are shipped within 2 business days, from Monday - Friday between 9 AM - 6 PM. If your order is shipped via UPS, the order must be received by 3 PM PST to be shipped on the same business day. If your order is shipped via USPS, it must be received by 9 AM PST to ship out the same business day.
We provide free shipping to addresses within the contiguous 48 states of the United States. Outside of the US, we only ship to Canada. Please note that we do not ship to Hawaii, Alaska, Puerto Rico and all outlying US territories. We do not ship to APO/FPO or PO boxes.
Most of our orders ship via USPS and UPS.
As stated above, we provide free shipping only to the contiguous 48 states of the United States.
Once the order has shipped, the order on our website is updated with a tracking number (if available) and it will be automatically uploaded to your online store. You can retrieve your order information by logging into your account on the website.
All items are normally kept in stock by us or our suppliers. However, we may sometimes run out due to sudden demand, in which case we will notify you and inform you of the date we expect to receive more stock.
We aim to ship orders within 2 business days for domestic orders. However, this may sometimes be longer due to other circumstances such as order volume and backorders. Also, we do have a few special order items that have longer lead times. These lead times are noted on the items page. Larger orders may also take a few extra days to ship out. If you require a faster lead time, please contact us.
UPS Ground 5-7 business days.
UPS 3rd Day 3 business days.
UPS 2nd Day 2 business days.
USPS First Class Mail is about 5 business days.
USPS Priority Mail is 2-3 business days.
USPS Express is 1-2 business days. (USPS does delivery on Saturday, so if your Priority Mail shipment goes out on Wednesday, you will receive it either Friday or Saturday. If it goes out on Thursday, you will receive it either Saturday or Monday)
Feel free to ask us any questions about shipments. We will gladly reply to any email within 1-2 business days. Please send all shipment-related questions to email@example.com, Thank you!