Does Amazon Ship to Colombia in 2023? Yes, Here‘s Everything You Need to Know
The short answer is yes, Amazon does ship to Colombia in 2023! Through their global shipping program called AmazonGlobal, residents of Colombia can shop on Amazon.com in the US and have items delivered quickly and reliably to addresses across the country.
As an experienced Amazon seller familiar with international shipping, I‘ve put together this comprehensive guide to walk you through how AmazonGlobal delivery to Colombia works.
Whether you‘re interested in the kinds of products available, shipping speeds and costs, import duties, returns or any other aspect of buying on Amazon from Colombia, I‘ll cover it all in detail for you below.
Let‘s dive in!
Overview of AmazonGlobal Shipping to Colombia
AmazonGlobal provides an easy way for customers located outside the US to shop on Amazon‘s American site and have millions of eligible items shipped internationally.
It works by allowing you to place orders on Amazon.com, enter your address in Colombia at checkout, and choose from different delivery options to suit your needs and budget.
Once purchased, your packages ship from Amazon fulfillment centers in the US via their network of global carriers. Shipments are then handed off to local delivery partners within Colombia like Deprisa and Servientrega to complete the final delivery to your door.
Image showing the process for AmazonGlobal packages being shipped internationally from the US to the final destination
Thousands of products across categories like electronics, books, kitchenware, toys, clothing, and more can be shipped to Colombia through AmazonGlobal.
However, some oversized or heavy items, hazardous materials, and specialty products cannot be sent internationally through the program.
When browsing on Amazon, look for the "Eligible for AmazonGlobal Shipping" message on product pages to confirm an item can be delivered to Colombia before adding it to your cart.
Now let‘s explore the key details about using AmazonGlobal shipping as a customer in Colombia.
Products Eligible for AmazonGlobal Delivery to Colombia
As an experienced seller, I‘m very familiar with the kinds of products that Amazon allows and restricts for international delivery.
Here are the main categories and types of items that Colombian customers can buy on Amazon.com and have shipped to them through AmazonGlobal:
- Books – Textbooks, fiction, non-fiction, best sellers, comics, magazines, audiobooks
- Electronics – Smartphones, laptops, tablets, speakers, headphones, smartwatches, gaming consoles
- Home & Kitchen – Cookware, small appliances, kitchen tools, dinnerware, utensils, home decor
- Toys & Games – Action figures, dolls, board games, puzzles, arts & crafts, STEM toys
- Clothing & Accessories – Apparel, shoes, jewelry, handbags, fashion items
- Sports & Outdoors – Camping gear, hiking equipment, fitness accessories, bicycles
- Beauty – Makeup, skincare, hair products, fragrances, bath & body, grooming tools
- Grocery & Gourmet Foods – Packaged foods, snacks, coffee, tea, vitamins
However, there are some limitations on what can be shipped internationally that customers in Colombia should be aware of:
- Oversized or heavy items exceeding 50 lbs are not eligible
- Hazardous materials like chemicals, flammable liquids, gases cannot be shipped
- Some specialty categories like fresh food, prescription medications, and weapons/firearms are prohibited
- Digitally delivered products like ebooks, software, or virtual gift cards cannot be shipped physically
So if you want to confirm if a specific product on Amazon can be delivered to your address in Colombia, simply look for the "Eligible for AmazonGlobal Shipping" message on the product page or during checkout.
AmazonGlobal Shipping Methods to Colombia
Once you‘ve added eligible items to your cart on Amazon, you‘ll be able to choose from a few different shipping methods to have your order delivered to Colombia:
Standard Shipping
- Lowest cost option
- Takes between 14-28 days for delivery
- Average cost for 2 lb package: $7.99
- Average cost for 10 lb package: $21.99
This is the most affordable shipping method but also slower than the others. If you want to get the best prices and aren‘t in a rush, standard shipping is a solid option.
Expedited Shipping
- Faster than standard
- Takes between 7-14 days for delivery
- Average cost for 2 lb package: $29.99
- Average cost for 10 lb package: $64.99
With expedited, you‘ll pay more but your order will arrive in about half the time compared to standard delivery. It‘s a good middle-ground shipping speed.
Priority Shipping
- Fastest option
- Takes between 3-5 days for delivery
- Average cost for 2 lb package: $59.99
- Average cost for 10 lb package: $89.99
This premium method gives you the quickest transit time, but is the most expensive. It‘s worth it if you need your order urgently or want full package tracking.
As you can see, the faster you want your order, the more you‘ll pay in shipping fees. Actual costs also depend on the precise weight and dimensions of your specific package.
I recommend selecting the cheapest shipping method that still meets your delivery needs. Or go with Priority if you need your items quickly and want real-time tracking updates.
Shipping Cost Comparison Table
Shipping Method | Delivery Time | 2 lb Package | 10 lb Package |
---|---|---|---|
Standard | 14-28 days | $7.99 | $21.99 |
Expedited | 7-14 days | $29.99 | $64.99 |
Priority | 3-5 days | $59.99 | $89.99 |
How Long Does AmazonGlobal Shipping to Colombia Take?
Once Amazon hands off your package to their international courier for transportation to Colombia, the delivery timelines are approximately:
- Standard shipping – 14 to 28 days
- Expedited shipping – 7 to 14 days
- Priority shipping – 3 to 5 days
However, potential delays can occur during the international shipping process based on:
- Customs clearance procedures
- Restrictions or delays at airports
- High order volumes slowing processing
- Bad weather disrupting transport
- Other unforeseen issues
So while Amazon will provide estimates upfront for how long it should take, be aware external factors can sometimes extend the actual delivery beyond Amazon‘s control.
To track your order in transit and get current updates on expected arrival, simply log into your Amazon account, go to Your Orders, and click the “Track package” link next to your shipment.
This will show you each step as your package makes its way from Amazon‘s fulfillment centers all the way to being out for delivery at your address in Colombia.
If your order is delayed or you need assistance, you can contact AmazonGlobal customer service for help.
Customs, Duties, and Taxes for Orders Shipped to Colombia
One common question about importing products into Colombia is whether any special customs brokerage fees, import duties, or taxes apply when your packages arrive.
The good news is AmazonGlobal shipments to Colombia do not incur any extra customs fees or import duties that the buyer must pay.
Amazon covers all customs brokerage costs themselves so the process is seamless for the international customer.
You only need to pay the 19% VAT (value added tax) charged during checkout on purchases shipped to Colombia. This tax rate may vary in the future, but is typically around 19%.
So with AmazonGlobal delivery, there are no surprise customs bills or import fees from Dian Colombia, the government customs agency. Just the VAT paid to Amazon upfront – very convenient!
Returns and Refunds for AmazonGlobal Orders to Colombia
Amazon provides international customers the same return policies as customers in the US.
This means if you need to return an item shipped to you in Colombia through AmazonGlobal for any reason, you have 30 days from the delivery date to start a return and receive a full refund.
The process to initiate a return is easy:
- Login to your Amazon account and go to Your Orders
- Select the item you need to return
- Choose a return reason code like "no longer needed" or "incorrect item"
- Print out the pre-paid return label provided
- Attach label to package and drop off at carrier for return shipment
Once Amazon receives your return at their warehouse, they will process a full refund back to your original payment method within a few days.
An important caveat is that you as the buyer must cover the return shipping costs. So I recommend selecting the most affordable return shipping method to keep costs down.
Rest assured AmazonGlobal provides Colombian customers the same return convenience as shoppers in the US. Just follow the steps above to send back an item for a refund.
Amazon Customer Service for Colombian Shoppers
As an experienced Amazon seller, I know how vital customer service is for providing excellent buyer experiences, especially with international orders.
The good news is AmazonGlobal offers dedicated multilingual support to help international customers in countries like Colombia.
You have a few options to contact an AmazonGlobal customer service agent if any issues arise with your order or delivery:
- Phone – Call the toll-free hotline at 1-866-216-1072 to speak with a representative in your language
- Email – Reach out to AmazonGlobal Customer Service team at [email protected]
- Live Chat – Initiate a real-time chat session by clicking “Contact Us” link at bottom of Amazon.com
So if you ever need assistance with your AmazonGlobal orders as a customer in Colombia, their team provides local language support and is available 24/7 by phone, email or chat.
Payment Methods for AmazonGlobal Orders from Colombia
To complete purchases on Amazon as a customer in Colombia, you can pay with:
Credit or debit card – Visa, Mastercard, American Express and Discover cards are accepted. This is the most commonly used online payment method.
Amazon gift card – Enter gift card codes during checkout to redeem your balance. You can buy physical or virtual gift cards.
Amazon Pay – Store payment methods like a bank account or send money to friends with an Amazon Pay account.
Cash on delivery and local Colombian payment methods are NOT available for AmazonGlobal orders. Credit/debit card, gift card, or Amazon Pay account required.
I recommend international customers use a credit card if possible for the added security, benefits, and convenience when shopping cross-border.
Tips for Shopping on AmazonGlobal from Colombia
As an experienced Amazon seller familiar with the ins and outs of international orders, here are my top tips for customers in Colombia using AmazonGlobal:
Carefully review size, weight, dimensions and shipping restrictions before ordering large, heavy or specialty items to confirm eligibility.
Take advantage of Super Saver Shipping promotions when offered to get discounted international delivery rates.
Consider grouping multiple smaller items into one order instead of separate purchases to save on combined shipping costs.
Choose expedited or priority shipping on time-sensitive birthday, holiday or anniversary gifts to ensure timely delivery.
Save items you want to a List instead of purchasing all at once, then go back and buy when special sales or coupons are active.
Enable text or email notifications in Your Account settings to receive proactive updates on order status changes.
Don’t worry about any extra import fees – you only pay VAT tax during checkout and Amazon handles customs brokerage.
Check the estimated delivery date and select faster shipping if needed for weddings, parties or other upcoming events.
Take advantage of AmazonGlobal eligible items that may be cheaper than local prices for products like electronics, apparel and books.
I hope these tips help you shop smartly on AmazonGlobal from Colombia and maximize the value you get from international delivery.
Conclusion – Start Shopping on AmazonGlobal Today
I hope this complete guide gave you all the details on how AmazonGlobal shipping to Colombia works and the benefits it provides.
The key takeaways are:
AmazonGlobal provides affordable, reliable delivery of eligible items from the US Amazon store directly to your address in Colombia.
You‘ll enjoy competitive shipping rates, a wide selection of products, easy payment, and great customer service in your language.
Tens of thousands of items across categories like electronics, clothing, toys, books, and more can be shipped.
There are no extra customs brokerage fees or import duties beyond VAT tax paid upfront during checkout.
Returns and refunds are accepted within 30 days just like for US-based Amazon customers.
Customer service reps are available 24/7 via phone, email and chat to help with any questions or issues.
With AmazonGlobal eliminating the hassle and costs of cross-border delivery, there is no reason not to enjoy the convenience, selection, and value of shopping on Amazon from Colombia today.
So go ahead – browse Amazon.com, find products you love with global shipping eligibility, and place your first international order!