How Do You Cancel Walmart Money Cards? A Step-by-Step Guide for 2023
As an experienced ecommerce seller, I often get asked about the best practices for managing Walmart Money Cards. Specifically, many sellers want to know how to properly close out their Walmart Money Card when they no longer need it.
In this comprehensive guide, I‘ll draw upon my expertise to walk you step-by-step through how to cancel your Walmart Money Card account. Whether closing it out online, in-store, via the app, or by mail, I‘ve got you covered.
Why Sellers Use Walmart Money Cards
Before jumping into cancellation, let‘s briefly go over why Walmart Money Cards are popular with sellers in the first place.
As a prepaid debit card, the Walmart Money Card provides some unique benefits, such as:
- No credit checks – Any seller can sign up, regardless of credit history
- Use anywhere – Accepted for online and in-store purchases anywhere Visa is taken
- Easy to load – Can add funds at Walmart or via direct deposit
- Mobile app – Lets you manage your account from anywhere
For sellers, having a prepaid card on hand can be useful for setting up new accounts, paying for advertising, making large purchases, or keeping business finances separate.
When to Cancel Your Walmart Money Card
However, there are also good reasons a seller may want to close out their Walmart Money Card account entirely:
- Account no longer needed – Business finances now consolidated elsewhere
- Unused card fees – $5 monthly fee if no transactions in 12 months
- Security concerns – Account potentially compromised or no longer secure
- Switching providers – Found a better prepaid card alternative
As a rule of thumb, I recommend sellers close accounts they are no longer actively using to avoid unnecessary fees and potential security risks.
Now let‘s go through how to properly cancel your Walmart Money Card step-by-step.
Cancelling In Walmart Stores
If you prefer handling things in person, you can close out your Walmart Money Card directly at any Walmart store location.
Here is the process:
- Bring your physical Walmart Money Card to the store
- Make purchases with your Money Card at Walmart until the balance reaches $0
- Withdraw any remaining balance from a Walmart Money Center ATM inside the store
- Once at $0 balance, the card will automatically deactivate
This is the fastest way to deplete your card‘s balance and close the account same-day.
Closing Your Account Online
To close your Walmart Money Card online, follow these steps:
- Go to the Walmart Money Card website
- Log into your account portal
- Click "Settings" and then "Manage Account"
- Select "Close Account"
Once you submit the request, be sure to:
- Use your Money Card for purchases until the balance hits $0
- The account will automatically close once fully depleted
Closing online is quick and easy. Just be sure all pending transactions are processed prior to initiating the closure request.
Using the Walmart Money Card Mobile App
The Walmart Money Card app lets you easily close your account right from your smartphone.
Follow these instructions:
- Download the "Walmart MoneyCard" app from the App Store or Google Play Store
- Login to your Money Card account
- Tap the menu icon ≡ and choose "Settings"
- Select "Manage Card"
- Click "Close Account"
As with the online method, continue using your card until the balance reaches zero dollars for automatic closure.
Cancelling by Mail
For sellers less comfortable with technology, you can also cancel your Walmart Money Card via good old postal mail.
To cancel by mail:
- Write a cancellation request letter with:
- Your Money Card account number
- Full name matching the account
- Current address
- Phone number
- Mail the letter to:
Walmart MoneyCard
PO Box 5100
Pasadena, CA 91117-0100- Wait for a customer service call to verify your identity
- The team will then process your mailed cancellation request
Just keep in mind that cancelling by mail takes longer and lacks security compared to other options. But it gets the job done!
Best Practices for Closing Your Account
Based on my experience as an ecommerce seller, here are my top tips for smoothly closing your Walmart Money Card:
Double check your balance – Make sure all pending transactions are processed before submitting closure request.
Withdraw cash – Hitting an exact $0 balance can be tricky. Better to withdraw a few dollars extra than leave funds trapped.
Avoid delays – Be responsive to any customer service calls or emails to verify identity and process closure.
Watch out for fees – Cancellation itself is free but inactivity fees may still apply if account sits untouched.
Protect personal information – Only send sensitive data like SSN via secured channels and verify legitimacy of any outreach.
Have backup payment method – Your Money Card will immediately cease to work after closure so have another card ready.
Following this advice will ensure your account gets closed out properly without any hangups.
Getting Your Money Back
Once cancelled, your remaining Walmart Money Card balance can be returned to you via a refund check. Here is what to expect:
- Refund checks are sent within 14 days of closure
- The check is mailed to the address listed on your account
- Once issued, you will no longer have access to the funds
As an alternative, some sellers choose to cash out their remaining balance to a crypto wallet before initiating the cancellation request. This lets you quickly convert funds to Bitcoin or other coins.
Either way, be sure to empty out your card balance before the account gets closed.
Reaching Walmart Money Card Customer Service
If you need help managing or cancelling your Walmart Money Card, the customer service team is available 7 days a week:
- By phone: 1-877-937-4098
- By mail: Walmart MoneyCard, PO Box 5100, Pasadena, CA 91117-0100
I recommend having your account information on hand when you call. The associates can walk you through closure step-by-step or address any other issues.
The Bottom Line
Closing your Walmart Money Card is fast and straightforward when done properly. Now that you know the step-by-step process for cancellation online, in stores, via app, or by mail, you can easily shut down your account when the time comes.
Just be sure to spend down any remaining balance, watch out for fees, and have a backup payment method ready to go. And reach out to customer service if you need any help canceling your Walmart Money Card!
