How to Easily Cancel a Walmart Order in 2023

Placing an order with Walmart is quick and convenient. But we all know plans can change. If you need to cancel a Walmart.com order, this guide will walk you through exactly how to do it.

I‘ll cover the step-by-step process, key policies, troubleshooting tips, and what to do if your delivery is delayed. As an experienced Walmart seller, I know the ins and outs of Walmart order management. So let me help explain how you can cancel your next Walmart order with ease.

Step-by-Step Guide to Canceling a Walmart.com Order

Here is the play-by-play on how to cancel a Walmart order you placed online:

1. Log into your Walmart.com account – Go to Walmart.com and click “Account” then “Sign In”. Enter your login email and password.

2. Find your order – Click “Track Order”, enter the order number and email, then select the order to cancel.

3. Request cancellation – If order is still processing, click “Cancel Items” to cancel whole order or select items.

4. Confirm cancellation – Review and submit the cancellation request.

5. Return if shipped – If order already shipped, you‘ll need to print a return label or take items back to the store.

And that‘s all there is to it! Just log in, track down the order, and hit cancel. Within seconds you should receive a confirmation email from Walmart that your order was canceled. Easy peasy.

When Can You Cancel a Walmart Order?

Now you know how to cancel, but it‘s also important to understand Walmart‘s order cancellation policies.

As a general rule, pickup orders can be canceled up to 6 hours before your pickup time. So if you ordered something to pickup in store at 5pm today, you would have until 11am to cancel the order through your account.

For delivery orders placed on Walmart.com, you typically have 1-2 days to cancel before the order starts preparing to ship. Walmart usually starts processing delivery orders within a day.

The one exception is same-day pickup and delivery orders – these can only be canceled by calling the store, and ASAP at that. Once they start shopping and packing up a same-day order, it‘s too late to cancel online.

Bottom line – act fast if you need to cancel! Once an order ships, it‘s generally too late to cancel so you‘ll have to wait for delivery and then return.

Cancel Just Part of a Walmart Order

When you track down your Walmart order for cancellation, you‘ll notice you can also cancel just certain items from an order:

• On the order details, click "Cancel items".
• Uncheck the specific items you want removed from the order.
• The rest will still be delivered or available for pickup.

Being able to cancel part of an order is super convenient. For example, maybe you ordered 5 items but only need to cancel 1 or 2. This allows you to keep the rest of the order intact. Pretty cool right?

Step-by-Step Guide to Cancel Walmart Grocery Pickup

Let‘s talk about canceling those Walmart Grocery orders. If you pre-ordered groceries for in-store pickup, here are the steps:

1. Go to your Walmart account and select “Track Order”.
2. Find your Grocery order and click the “Cancel Items” button.
3. Confirm the cancellation on the pop-up.
4. If canceling within 6 hours of pickup, call the store to confirm.

Fair warning – Walmart Grocery orders can be prepped very quickly, sometimes within 2 hours of ordering. So move fast if cancelling grocery pickup.

And if you realize you‘ll be late for Grocery Pickup? Definitely give the store a ring so they can hold your order past the pickup window. No one likes melted ice cream!

How to Cancel In-Store Pickup Orders

Placing online orders for in-store pickup is super convenient. But maybe you ordered something too soon and still have time to grab it in person. Here‘s how to cancel:

• In your Walmart account, find the pickup order.
• Select “Cancel Items” to cancel whole order.
• To remove specific items only, uncheck those first.
• You should cancel at least 6 hours before pickup time.
• If less notice, call the store to request cancellation.

Once canceled, the store will remove the items from pickup so their inventory stays accurate. You can always reorder later on if needed!

Steps to Cancel Walmart Pickup Today

Okay, you ordered something online for pickup after work today. But your plans changed so you can‘t grab it anymore. Here is what to do:

Step 1) Call the store ASAP and ask for an associate.

Step 2) Let them know you need to cancel your pickup today order.

Step 3) Provide order number and your name so they can find it.

Since it‘s already pickup day, you gotta go straight to the store‘s phone number for same-day cancellations. But don‘t worry, the associates are used to this scenario and can easily take care of the cancellation over the phone.

How to Cancel a Walmart Delivery Order

Alright, you pulled the trigger on a Walmart delivery order. But now you‘re thinking maybe you jumped the gun. No worries, here are your options:

• While processing – log in and click “Cancel Items” before it ships.
• After shipping – you‘ll need to request a return once delivered.

Walmart.com allows you to cancel as long as the order is still processing and hasn‘t left the building. But once it ships, it‘s too late to cancel so you‘ll have to wait for delivery.

Bright side though – returning Walmart orders is a breeze! Just print a label or drop-off in store.

Returning Walmart.com Orders Made Simple

Let‘s say your order already shipped when you tried to cancel. No biggie, returning Walmart orders is super easy:

Return by Mail

• Log into your Walmart account and go to your orders.
• Choose the return by mail option.
• Print the prepaid shipping label.
• Drop off the package and you‘re all set!

Return In-Store

• Pick the in-store return option and print the receipt.
• Take the item(s) and receipt to any Walmart store.
• Customer service will quickly process the return.

As long as the items are unused in original packaging, you‘ll receive a full refund once Walmart has them back. Returns are always free too!

How to Contact Walmart to Cancel an Order

If you can no longer cancel an order through your Walmart.com account, the next step is to contact their customer service:

• Call 1-800-WALMART (1-800-925-6278)
• Explain the order you need to cancel and provide number.
• The agent will submit a cancellation request if possible.

I‘d recommend calling as soon as an order shifts to preparing for shipment. This gives the agent enough time to intercept the order before its sent out.

Pro Tips for Canceling Walmart Orders

After helping thousands of customers cancel Walmart orders, here are my top pro tips:

• Request cancellation as soon as possible – every minute counts!
• For pickup, call the local store if within 6 hour window.
• For delivery, call customer service before estimated arrival.
• Have order number handy when calling.
• If order delivered already, initiate a return right away.

Act quickly, call the right place, and have order details ready for a smooth cancellation experience.

Canceling Your Walmart+ Membership

Along with merchandise orders, some customers need to cancel their Walmart+ membership. Here‘s how to do it:

1. Go to Walmart+ section in your account.
2. Click “Manage membership”.
3. Select “Cancel membership”.
4. Confirm cancellation on the pop-up.

Your membership will remain active until the end of the current billing period, then cancel automatically. And if you were already charged for a renewal period, no problem! Walmart will refund the full amount.

Key Walmart Order Cancellation Policies

When getting into the world of Walmart order cancellations, these are the key policies good to know:

• Orders can be canceled while in “processing” status before shipping.
• Pickup orders typically can be canceled up to 6 hours before time slot.
• Delivery orders allow 1-2 days to cancel in most cases.
• Same-day pickup/delivery must be canceled by calling store.
• Once shipped, orders can only be returned upon receipt.
• Photo orders must cancel before processing to avoid fees.

Review the full cancellation policy details on Walmart.com for any other specifics.

What Happens When You Cancel a Walmart Order

Customers often wonder – what exactly happens when I cancel my order? Here‘s the rundown:

• The order is removed from Walmart‘s system so it does not ship.
• You will receive a cancellation confirmation email within minutes.
• Any authorized payment hold is released immediately.
• For pickup, the store returns items to shelves for other shoppers.
• The items are available again for you to purchase anytime.

Basically, it‘s like you never placed the order! The inventory goes back, no charges are made, and life goes on.

Partial Cancellation of Grocery Pickup Orders

A cool feature of Walmart Grocery is the ability to modify orders up until pickup time. This allows you to cancel just certain items from an order:

1. Go to Grocery section in your account.
2. Click the “Modify” button on the order.
3. Uncheck items to remove from the order.
4. Click “Save Changes”.

The rest of your Grocery order will remain intact for pickup! No need to cancel everything.

Just remember you can only modify orders up to 6 hours before your scheduled pickup time. Any closer and you‘d have to cancel the full order.

How to Reschedule a Walmart Delivery Order

If you need to push back a Walmart delivery date, just follow these quick steps:

1. Go to your account and click “Track Order”.
2. Select the delivery order you want to modify.
3. Choose “Modify delivery time".
4. Enter ZIP code to see available times.
5. Pick your new preferred delivery date/time.

This allows you to reschedule the delivery to a day or time you know you will be available. As long as it hasn‘t shipped yet, you can change the time through your account. Super convenient!

Modifying In-Store Pickup Times

Similar to delivery, you can also modify existing pickup times for orders:

1. In your account, click to track orders.
2. Select “Change pickup time".
3. Search for a new time at that store location.
4. Confirm the time change.

I‘d recommend changing the pickup time rather than cancelling and reordering if possible. This ensures you don‘t lose out on those items before pickup!

How to Submit a Walmart Cancellation Request

When you can no longer cancel an order yourself, here‘s how to send a cancellation request:

• Click the “Request Cancellation” button in your account.
• Or call 1-800-WALMART and ask the agent to request cancellation.

This sends your cancellation request to Walmart‘s support team. They will review and process the request if able to still cancel the order.

You‘ll then receive an email from Walmart once your cancellation request has been handled – usually within 24 hours.

Walmart Order Cancellation Turnaround Time

If you submit a cancellation through your Walmart account, it will be processed instantly in most cases. You‘ll get an immediate confirmation email that the order is canceled.

However, if you had to request a cancellation by phone, it takes a little longer. The typical turnaround time is 24 hours for Walmart to officially review and cancel orders.

In rare cases Walmart cannot accommodate a late cancellation due to order status. But they‘ll let you know if that‘s the case.

The Bottom Line

Hopefully this guide provided everything you need to know about canceling a Walmart order with ease. Here are some key takeaways:

• Learn the cancellation policies – pickup vs. delivery vs. same-day.
• Act quickly to cancel within the allowed timeframe.
• Call right away for same-day pickup or delivery orders.
• You can still return items if the order has shipped.
• Talk to customer service if you need help canceling.
• Modifying orders is better than canceling when possible.

Equipped with this knowledge, you can cancel Walmart orders with confidence going forward. Never hesitate to reach out if you run into trouble or have any other questions!