Walmart Breast Pump Return Policy 2023 (Your Full Guide for New Parents)

As an experienced ecommerce seller and parent, I know firsthand how important selecting the right breast pump is for new moms. But what if you purchase a breast pump from Walmart and later decide it’s not the best option? Can you return breast pumps to Walmart? What’s the process?

Not to worry, I’ve done extensive research on Walmart’s breast pump return policy. In this comprehensive guide, I’ll share everything you need to know as a new parent about successfully returning a breast pump purchased at Walmart.

Overview of Walmart‘s Breast Pump Return Policy

Walmart offers new and expecting moms up to 90 days to return unopened breast pumps for a full refund with proof of purchase. Returns can be done in-store, by mail, or initiated online. Also, breast pumps received as gifts or from a Walmart baby registry require proof of purchase for returns.

As an ecommerce expert, I always advise closely reviewing return policies before making big purchases. By understanding Walmart’s policy upfront, you can buy your breast pump with confidence.

Below I’ll walk through key details like return timeframes, required documentation, refund methods, and more so you can make returns hassle-free if needed.

How Long Do You Have To Return a Breast Pump?

• For breast pumps purchased at Walmart stores – 90 days from original purchase date
• For breast pumps bought on Walmart Marketplace – 30 days from purchase

I’d recommend returning as soon as possible if the pump isn’t the right fit. Don’t cut it too close to the 90 day deadline in case any issues arise.

What Documentation is Needed For Returns?

To get a full refund, having proof of purchase is key. This could be:

• Original receipt
• Online order confirmation
• Shipping confirmation email
• Invoice showing purchase

Without a receipt, you can still potentially get an even exchange or Walmart gift card by providing:

• Debit/credit card used
• Valid government-issued ID

For baby registry gift returns, log into your Walmart registry account and initiate the return there.

I always advise my ecommerce clients to keep purchase confirmation emails for easy access to order details and return policies.

Can You Return Open or Used Breast Pumps to Walmart?

Unfortunately no, due to health and safety concerns, Walmart‘s policy prohibits accepting returns on open or used breast pumps.

However, if your pump stops functioning or has defects, Walmart will accept returns on broken pumps, as long as they are unopened and unused. Just be sure to bring all original packaging and parts.

While you can’t return used pumps to Walmart, check with the manufacturer about recycling options or locate electronics recycling centers that may accept pumps.

What Are the Steps for In-Store Returns?

Making in-store returns at your local Walmart is easy. Just follow these steps:

• Bring your unopened breast pump with original packaging to any Walmart store
• Take it to the Customer Service desk
• Provide your receipt or other proof of purchase
• A Walmart associate will process your return and issue a refund

That’s it! In-store returns typically take 10-15 minutes in my experience.

How Do You Return Online Purchases?

For pumps ordered on Walmart.com:

• Log into your Walmart.com account
• Under Orders, locate the breast pump order
• Select “Return or Replace”
• Choose reason for return
• Print the shipping label provided
• Box up breast pump with label attached
• Drop off package at UPS, FedEx or USPS

Once received at the returns center, expect an email confirmation and refund in 3-5 business days.

Can You Return Walmart Marketplace Orders?

Breast pumps from Walmart Marketplace sellers have different return rules:

• Contact the seller directly first
• Allow 48 hours for them to resolve the issue
• If unresolved after 48 hours, contact Walmart to mediate
• Must return within 30 days of purchase date

As an ecommerce seller myself, I recommend communicating politely with Marketplace sellers to smooth the return process.

Returning Walmart Baby Registry Breast Pumps

For baby shower gifts, you can return unopened pumps to any Walmart with the gift receipt.

If purchased from your Walmart registry:

• Log into your registry account
• Click “View Purchased Items”
• Select the pump and choose “Return to Store” or “Return by Mail”
• Follow directions to print barcode or return label

Easy! Just have gift receipt or order info ready when returning registry items.

Refund Methods When Returning Breast Pumps

Here are the refund types to expect:

• Full refunds on pumps under $10 with receipt
• Store credit for pumps over $10 with receipt
• Even exchange without receipt

Refunds typically take 3-5 business days to process. If paid by debit/credit, expect funds back in your account shortly after.

Tips for a Smooth Breast Pump Return

As an ecommerce expert, here are my top tips for easy Walmart breast pump returns:

• Keep your receipt! This ensures a fast, full refund.
• Don’t open package. Walmart can only accept unopened pump returns.
• Return early. Don’t wait until the 90 day window closes.
• Bring ID. Provides secondary proof of purchase if no receipt.
• Know the policy. Understand Walmart’s return rules upfront.
• Ask for help. Walmart staff can guide you through the process.

Breast Pump Return Policy FAQs

Here are answers to some frequently asked questions about returning breast pumps to Walmart:

Can I return a used breast pump to Walmart?

No, due to health reasons, Walmart does not accept returns on used or open breast pumps.

What if I lost my receipt?

You can still potentially get an even exchange or Walmart gift card by showing your original payment card and ID.

How long do I have to return my breast pump?

You have 90 days from the original purchase date to return unopened pumps to Walmart. For Walmart Marketplace sellers, it‘s 30 days.

Can I return a defective or damaged breast pump?

Yes, Walmart will accept returns on defective, damaged, or broken breast pumps as long as the package was unopened when you purchased it.

What is Walmart‘s breast pump return policy for items bought on a baby registry?

Breast pumps received as baby registry gifts can be returned within 90 days as long as you have a gift receipt. Log into your registry to start the return process.

Can I return a pump bought on Walmart.com?

Yes, items ordered on Walmart.com can be returned by initiating the process online and shipping the pump back with the provided return label.

The Bottom Line

I hope this guide gave you a detailed overview of Walmart’s breast pump return policy and what to expect as a new parent. The key takeaways are:

• 90 day return window for items purchased at Walmart
• Return early if possible
• Keep your receipt to ensure a full refund
• Don‘t open packages before returning
• Returns can be done in-store or by mail
• Expect Walmart gift cards or even exchanges without a receipt

While Walmart won’t accept open or used pumps, knowing their return policy can give you confidence when investing in a quality breast pump. Feel free to reach out with any other breast pump shopping questions!