What Is Amazon Workforce Staffing in 2023?
In 2023, Amazon Workforce Staffing is the internal recruitment team at Amazon that fills over 2,000 hourly operations roles every month across its network of fulfillment centers, delivery stations, Whole Foods stores, and other facilities in the United States.
Let me walk you through everything you need to know about landing a job through Amazon Workforce Staffing this year…
As an experienced Amazon seller for over 10 years, I‘ve seen Amazon‘s workforce expand enormously to meet growing Prime member demand. Amazon Workforce Staffing plays a crucial role in hiring all those employees quickly and efficiently.
In this detailed guide, I‘ll share insider expertise about how Amazon Workforce Staffing works, the types of jobs available, benefits and downsides, key workforce statistics, and expert tips for getting hired.
Let‘s dive in!
Overview: Amazon‘s Large (and Growing) Workforce
To understand the sheer scope of Amazon Workforce Staffing, it helps to grasp the size of Amazon‘s workforce:
1.1 million employees globally – Amazon‘s worldwide workforce surpassed 1.1 million employees in January 2023. That‘s up substantially from around 950,000 employees in 2022.
Over 110 new warehouses in 2022 – Last year alone, Amazon opened over 110 new fulfillment centers, sortation centers, and delivery stations globally. Each of these facilities requires thousands of new hires.
~90% turnover rate – According to recent reports, the turnover rate at Amazon facilities surpasses 90%. This constant churn requires Amazon Workforce Staffing to fill positions extremely quickly.
725,000 US hourly employees – Amazon currently has over 725,000 hourly employees in the United States working in operations roles like fulfillment associates and delivery drivers.
As you can see, Amazon‘s workforce is massive and rapidly scaling up. Next, let‘s look at how Amazon Workforce Staffing meets the challenge of filling so many roles:
What Does Amazon Workforce Staffing Do?
Amazon Workforce Staffing is the dedicated in-house recruitment team responsible for filling the thousands of hourly job openings across Amazon‘s operations network.
Their team of recruiters perform all steps of the hiring process directly, including:
Posting job listings
Sourcing candidates through online platforms, job fairs, and staffing agencies
Screening applicants
Scheduling interviews
Making job offers
Handling background checks, paperwork, and pre-employment assessments
Onboarding new hires
Basically, Workforce Staffing oversees hiring for all of Amazon‘s operations and logistics roles in the US. This allows facilities like fulfillment centers to focus on the business of serving customers.
According to CNBC reporting, Amazon is able to make a job offer every 30 seconds thanks to coordination between hiring managers and Workforce Staffing.
That‘s an insanely fast hiring pace made possible by Amazon‘s internal recruitment infrastructure.
Next, let‘s explore the types of jobs Workforce Staffing fills…
What Types of Amazon Jobs Are Available?
Through Amazon Workforce Staffing, you can find a wide range of operations and logistics roles, including:
Fulfillment & Warehouse Roles
Warehouse Associate – The core warehouse worker who picks, packs, and ships customer orders. This role makes up the bulk of Amazon‘s hourly workforce.
Forklift Operator – Drives forklifts and other material handling equipment to move products and pallets around fulfillment centers. Must have prior forklift experience.
Inventory Control Specialist – Manages inventory tracking, stocking, counting, and reconciling discrepancies.
Process Assistant – Helps assist, train, and monitor groups of warehouse associates. May handle minor supervisor duties.
Yard Specialist – Oversees movement of trailers, trucks, and cargo in and out of Amazon facilities. Ensures proper loading/unloading.
Delivery Roles
Delivery Associate – Picks up packages from fulfillment centers and drives "last mile" routes to deliver orders to customers.
Delivery Station Assistant – Supports daily delivery operations by sorting packages, managing dispatch, and addressing drivers‘ needs.
Flex Driver – Makes deliveries in your personal vehicle as an independent contractor. You can set your own flexible schedule.
Support Roles
HR Coordinator – Assists with new hire orientation, employee trainings, and resolving HR issues.
IT Support Technician – Provides technical assistance and troubleshooting for scanners, mobile apps, networks, and other systems.
Maintenance Technician – Repairs and maintains facility equipment like conveyor belts, lifts, and robotics. Participates in improvement projects.
As you can see, Workforce Staffing hires for a wide variety of hourly roles critical to Amazon‘s operations. The positions above are just a sample – there are many more!
Importantly, Amazon Workforce Staffing also fills seasonal jobs during peak periods like Prime Day, Black Friday, and the holidays.
Now, let‘s go over how to search for and apply to these jobs…
How to Find and Apply for Amazon Workforce Staffing Jobs
The main portal for finding and applying to Amazon Workforce Staffing roles is their website: www.amazondelivers.jobs
Here are step-by-step instructions for getting your application in:
Enter your ZIP code – Start your job search by entering your ZIP code. This will pull up openings near your location.
Set search radius – Select the mileage radius you‘re willing to commute. You can search within 10, 25, or 50 miles of your ZIP.
Filter job types – Use the left sidebar to filter by job category like "Warehouse," "Delivery," or "Seasonal." You can also filter by full-time/part-time, schedule, date posted and more.
Browse job listings – Scan through the list of matching jobs and click "Apply Now" on any you‘re interested in. Read the full job description before applying.
Sign in to your Job Profile – Create an account or sign in to your existing profile. You‘ll need to provide info like your legal name, email, phone number, and work authorization status.
Take pre-employment assessment – For warehouse associate roles, you‘ll need to take an online assessment testing your ability to handle repetitive tasks.
Complete onboarding – If you receive a job offer, finish any remaining steps like documentation, background check, drug screening, orientation, and training.
Pro Tip: Turn on text notifications in your Job Profile settings to receive alerts about new openings matching your work location and interests.
Now that you know how to search and apply for Amazon Workforce Staffing jobs, let‘s go over the benefits and downsides of working at Amazon…
Benefits of Working at Amazon
Despite the demanding nature of the work, Amazon offers excellent compensation and benefits even for entry-level hourly roles. Some of the top benefits include:
Minimum pay of $15 per hour
Amazon established a $15 minimum wage in 2018 for all full-time, part-time, seasonal, and temporary employees across the U.S. Higher pay rates apply based on position and work location.
For example, the average hourly base pay for warehouse associates is $18 per hour, over double the federal minimum wage.
Health insurance
Regular full-time employees are eligible for comprehensive medical, dental, and vision insurance. Amazon pays 95% of the premium cost for these plans.
Many jobs also qualify for accidental and critical illness insurance from day one.
401(k) retirement savings plan
Amazon offers a 401(k) plan allowing pre-tax retirement contributions with matching employer contributions up to 4% of your income. The match helps you save and invest for the future.
Vesting (ownership) of employer contributions occurs gradually over 2 years.
Employee stock purchase plan
Through payroll deductions, employees can buy Amazon stock shares at a discount of up to 15% off the lower of the stock price at the offering period start or end date.
This allows employees to benefit from Amazon‘s growth.
Career development and education
Amazon provides up to $1,000 per year to gain new job skills in high-demand fields inside or outside the company.
Additionally, Amazon‘s Career Choice program pre-pays 95% of tuition and fees for certificate or diploma programs in logistics, healthcare, IT, and more.
Paid time off
- Up to 20 days of PTO in the first year of employment
- Plus 10 paid holidays per year
- Accrued paid sick leave
Employee discounts
Amazon employees receive discounts on Amazon.com purchases and exclusive discount offers and coupons.
Perks include special Prime member deals on groceries through Amazon Fresh and Whole Foods.
Flexible scheduling
Amazon offers a range of full-time and part-time schedules. Employees can also pick up extra shifts based on site needs and personal availability.
The combination of good pay, benefits, and advancement opportunities lead many Amazon employees to stick around for the long haul.
Downsides of Working at Amazon
However, there are some potential downsides of working for Amazon that you should also consider:
Highly physical nature – Most hourly roles require standing, walking, lifting, bending, and other repetitive motions for 10+ hours per day. This results in soreness and fatigue. Proper shoes are essential.
Strict productivity quotas – Amazon enforces very high standards for productivity. Associates must pick/pack hundreds of items per hour efficiently. Falling behind quotas leads to write-ups and termination.
Monitoring – Employees are closely monitored through scans, sensors, cameras to track productivity rates, time off task, safety violations, etc. Some find this level of surveillance excessive.
Lack of work-life balance – Mandatory overtime during peak seasons means little free time. Vacation blackout periods also apply during the holidays.
High burnout rate – The demanding pace and pressure of the work contributes to burnout. The average tenure for warehouse associates is only 8-9 months before quitting.
If you are prepared for the rigor of the work, a job at Amazon can still be quite rewarding. But the high expectations and fast pace are certainly not for everyone.
Now, let‘s look at some revealing statistics on Amazon‘s current workforce makeup…
Key Amazon Workforce Statistics (2022 Data)
Getting familiar with these key stats will help you understand Amazon‘s massive employment needs:
- 150,000+ workers hired in 2021 – Amazon added over 150,000 jobs in the U.S. in 2021 amid rising customer demand.
| Total Amazon Global Headcount | 1,608,000 |
| Total Amazon U.S. Headcount | 950,000 |
| Total U.S. Hourly Headcount | 725,000 |
| New Hires Past 12 Months | 301,000 |
110+ new facilities opened – In 2022, Amazon opened over 110 new logistics sites like fulfillment centers, sort centers, and delivery stations across the U.S.
3000+ open corporate roles – Amazon currently has thousands of open corporate positions across departments like Alexa, AWS, entertainment, finance, and more.
~90% annual turnover rate – Amazon‘s turnover rate for warehouse workers exceeds 90% meaning few employees stay longer than 12 months. This creates constant hiring demand.
50% of workers are temporary – About half of Amazon‘s hourly associates are temporary/seasonal workers staying less than 3 months.
As you can see, Amazon has a pressing need to hire temporary and permanent workers in huge numbers to support their fast-growing operations.
This creates major opportunity through Amazon Workforce Staffing for anyone seeking a job, especially in logistics, e-commerce, and retail.
Tips to Get Hired by Amazon Workforce Staffing
Based on my conversations with Amazon recruiters and knowledge of their hiring process, here are my top 7 tips to boost your chances of getting hired:
1. Check for openings daily – New job listings are posted frequently. Check the portal daily and set up alerts to catch new openings in your area ASAP.
2. Apply to multiple roles – Don‘t limit yourself to just one position or facility. Apply broadly to increase your odds of getting an offer.
3. Highlight physical stamina – Play up your ability to stand on your feet and repetitively lift up to 50 lbs for 10+ hour shifts. This is critical.
4. Emphasize customer focus – Amazon looks for people with a high attention to detail and passion for providing excellent customer service.
5. Prepare for assessments – Brush up on your basic math and ability to follow detailed instructions. Practice online sample tests.
6. Check your email often – Stay on top of all your emails – logistics roles move from application to interview very quickly. Delayed response may cost you the job.
7. Attend hiring events – Look for Amazon hiring fairs and open house events which are great for face time with recruiters.
Landing a job through Amazon Workforce Staffing takes persistence and preparation, but the effort is well worth it.
The roles are challenging yet rewarding, and the compensation and benefits are superior to what‘s offered by most retailers and logistics firms.
Conclusion
I hope this detailed guide provided you with expert insights into how Amazon Workforce Staffing functions as the company‘s internal recruitment team. They are laser-focused on filling tens of thousands of hourly operations roles every year.
Although the workload is demanding, Amazon offers a positive work environment with excellent pay and opportunities to advance your skills and career.
Given Amazon‘s massive scale and growth trajectory, opportunities will keep expanding in the years ahead. That‘s why I highly recommend regularly checking their job portal and applying to any openings matching your location and qualifications.
With preparation and perseverance, you can land a great job through Amazon Workforce Staffing. I wish you the best of luck! Please reach out if you have any other questions.
